Patient Support Infrastructure • For Pharma & Biotech

Dropout Is the Biggest Threat to Your Trial's Timeline

Patients rarely drop out of a trial because of the science. They drop out because of the flights, the hotel nights, the gas, the lost wages, and the fear — the everyday cost of living around a trial that stipends rarely cover in full. We Are Here facilitates patients and caregivers with the travel, lodging, meals, financial assistance, and day-to-day support through community resources that keeps them enrolled through the final visit.

We Are Here at a Glance

$0+

secured for trial participants, over 6 months

0%

of patients still engages at 12 months

0%

self-onboard — most outside normal business hours

0+

vetted US resources & assistance programs

Endorsed & supported by

LIVESTRONG Techstars AARP AgeTech Collective CancerX HIPAA Compliant Cancer Hacker Lab

Every Dropout Puts Your Timeline and Revenue at Risk

Every stage of the journey — screening, enrollment, first fill, refill, follow-up — leaks patients for reasons that have nothing to do with the drug. The literature is clear about why.

0%

Of adult cancer trials fail to complete

One in five never finishes. Nearly 48,000 patients enrolled in trials that reached no answer — most often for lack of accrual, not safety or results.

Stensland et al., JNCI (2014)

~0%

Have to spend money out-of-pocket

Early-phase oncology patients spend $1,000+ per month out-of-pocket to participate. 

National Library of Medicine, 2024

0%

of clinical trial timeline delays trace back to recruitment and retention failures

4 out of 5 clinical trials face delays rooted in recruitment and retention. These delays end up costing sponsors in replacement and recruitment.

BioPharma Dive

WHERE PATIENTS FALL OUT

Every Dropout Puts Your Timeline, Cost, and Revenue at Risk

Map any oncology drug trial — and the same non-clinical failure points appear. We Are Here sits under all of them, and improves your conversion and retention.

1

Screening
0%
of patients offered a trial still don't enroll

2

Enrollment
~0%
of early-phase oncology patients pay $1,000+/month out of pocket to take part

3

On Trial
$0+
 to replace each patient who drops out

We match patients to vetted resources for —

Financial assistance

Transportation & lodging

Caregiver support

Advocacy & education

Non-trial side-effect resources

Everyday services

Every patient and caregiver is matched to the specific programs they qualify for — and stays connected between the moments your team can see.

Two assumptions that don't hold up

Stipends cover it.

Pharma stipends help, but rarely cover the full cost -- parking, childcare, lost wages, co-pays, mental health, and daily life expenses remain unaddressed.

Decentralized trials solve this.

Remote and hybrid designs reduce travel but introduce new barriers -- home health logistics, caregiver strain, connectivity, and the same financial pressures.

WHAT WE DO

Technology-Enabled Retention Infrastructure with a Human in the Loop

Free and discounted travel, hotels, meals, gas cards, childcare, and financial assistance — for the patient and the caregiver. Deployed around a trial, a launch, or a whole franchise, with no site software to install and no new burden on coordinators or staff.

Keep patients in the trial

Matching a patient to a trial is not the same as getting them there. They still have to reach the site — then live near it for weeks. We Are Here's proprietary database includes more than 20,000 resources that can secure free and discounted travel, hotels, meals, and gas cards for patients and their caregivers. Participants have received $10,000–$21,000+ in assistance across six months to help them finish.

Retention

Image
Image

Matching the right resources for each patient needs

Every patient hits a different wall. We Are Here matches 24 patient characteristics against 160 resource characteristics to generate best-fit support instantly — proactive and need-based, including the needs patients don't know to ask about. A navigator reviews and approves every recommendation before it reaches the patient, and the model learns from real outcomes every day.

AI matching · human-approved

See retention as it happens

Support you can't measure can't be managed. Sponsors and sites get real-time, aggregate dashboards — support categories used, financial and transportation assistance connected & received , time-to-first-resource, and patient-reported distress and loneliness trends. It's the retention signal you look for, and every figure is anonymized, so no individual patient's data ever crosses the line.

Real-time · aggregate · anonymized
Image

Nightly AI validation confirms every resource link is live, compliant, and -- for financial resources -- actively funded.

 

Schedule a Call →
PROOF

Engagement your patient app can't get.

Patients meet We Are Here through cancer organizations they already trust — not a brand portal. That's why they're still here a year later.

0%
still actively engaged after 12 months
0%
self-onboard — no site, hub, or staff lift
0+
patients and caregivers supported
0%
partner satisfaction across deployments
Beyond the Trial

Enrollment isn't the finish line.

Patients leave trials for reasons that have nothing to do with the science — and everything to do with the cost and load of participating. See where that load sits today, and where We Are Here picks it up.

Patient Barrier

Covered by the trial today

Image

Financial (lost wages, childcare)

Partial (stipend)

Logistical (travel, relocation, scheduling)

Partial

Emotional (distress, isolation, fear)

Out of scope

Family & caregiver support

Out of scope

Independent and non-promotional: resources are vetted third parties, support is need-based and therapy-agnostic — designed to keep sponsors at arm's length from individual patient decisions.

Patient Support Infrastructure • For Pharma & Biotech

Dropout Is the Biggest Threat to Your Trial's Timeline

Patients rarely drop out of a trial because of the science. They drop out because of the flights, the hotel nights, the gas, the lost wages, and the fear — the everyday cost of living around a trial that stipends rarely cover in full. We Are Here facilitates patients and caregivers with the travel, lodging, meals, financial assistance, and day-to-day support through community resources that keeps them enrolled through the final visit.

We Are Here at a Glance

$0+

secured for trial participants, over 6 months

0%

of patients still engages at 12 months

0%

self-onboard — most outside normal business hours

0+

vetted US resources & assistance programs

Endorsed & supported by

LIVESTRONG Techstars AARP AgeTech Collective CancerX HIPAA Compliant Cancer Hacker Lab
WHERE PATIENTS FALL OUT

Every Dropout Puts Your Timeline, Cost, and Revenue at Risk

Map any oncology trial — and the same non-clinical failure points appear. We Are Here sits under all of them, and improves your retention.

1

Screening

2–3X

likelier to delay or forgo care under financial hardship

2

Enrollment

56%

have no trial available where they're treated

3

On Trial

53%

of lower-income patients worry about affording it

The We Are Here support layer

Financial assistance matching

Transportation & lodging

Caregiver support

Advocacy & education

Non-trial side-effect resources

Everyday services

24/7 ∙ self-serve

Every patient and caregiver is matched to the specific programs they qualify for — and stays connected between the moments your team can see.

Every Dropout Puts Your Timeline and Revenue at Risk

Every stage of the journey — screening, enrollment, first fill, refill, follow-up — leaks patients for reasons that have nothing to do with the drug. The literature is clear about why.

0%

Of adult cancer trials fail to complete

One in five never finishes. Nearly 48,000 patients enrolled in trials that reached no answer — most often for lack of accrual, not safety or results.

Stensland et al., JNCI (2014)

~0%

Have to spend money out-of-pocket

Early-phase oncology patients spend $1,000+ per month out-of-pocket to participate. 

National Library of Medicine, 2024

0%

of clinical trial timeline delays trace back to recruitment and retention failures

4 out of 5 clinical trials face delays rooted in recruitment and retention. These delays end up costing sponsors in replacement and recruitment.

BioPharma Dive

Two assumptions that don't hold up

Stipends cover it.

Pharma stipends help, but rarely cover the full cost -- parking, childcare, lost wages, co-pays, mental health, and daily life expenses remain unaddressed.

Decentralized trials solve this.

Remote and hybrid designs reduce travel but introduce new barriers -- home health logistics, caregiver strain, connectivity, and the same financial pressures.

WHAT WE DO

Technology-Enabled Retention Infrastructure with a Human in the Loop

Free and discounted travel, hotels, meals, gas cards, childcare, and financial assistance — for the patient and the caregiver. Deployed around a trial, a launch, or a whole franchise, with no site software to install and no new burden on coordinators or staff.

Keep patients in the trial

Matching a patient to a trial is not the same as getting them there. They still have to reach the site — then live near it for weeks. We Are Here's proprietary database includes more than 20,000 resources that can secure free and discounted travel, hotels, meals, and gas cards for patients and their caregivers. Participants have received $10,000–$21,000+ in assistance across six months to help them finish.

Retention

Image

Matching the right resources for each patient needs

Every patient hits a different wall. We Are Here matches 24 patient characteristics against 160 resource characteristics to generate best-fit support instantly — proactive and need-based, including the needs patients don't know to ask about. A navigator reviews and approves every recommendation before it reaches the patient, and the model learns from real outcomes every day.

AI matching · human-approved
Image

See retention as it happens

Support you can't measure can't be managed. Sponsors and sites get real-time, aggregate dashboards — support categories used, financial and transportation assistance connected, time-to-first-resource, and patient-reported distress and loneliness trends. It's the retention signal you look for, and every figure is anonymized, so no individual patient's data ever crosses the line.

Real-time · aggregate · anonymized
Image

Nightly AI validation confirms every resource link is live, compliant, and -- for financial resources -- actively funded.

 

Schedule a Call →
Beyond the Trial

Enrollment isn't the finish line.

Patients leave trials for reasons that have nothing to do with the science — and everything to do with the cost and load of participating. See where that load sits today, and where We Are Here picks it up.

Patient Barrier

Covered by the trial today

Image

Financial (lost wages, childcare)

Partial (stipend)

Logistical (travel, relocation, scheduling)

Partial

Emotional (distress, isolation, fear)

Out of scope

Administrative (insurance, eligibility, applications)

Out of scope

Independent and non-promotional: resources are vetted third parties, support is need-based and therapy-agnostic — designed to keep sponsors at arm's length from individual patient decisions.

Every day of delay has a price tag

Let's start with a conversation

Any study struggling to improve operational efficiency or retention, can be mapped to where patients are at most risk of dropping out — and what a We Are Here deployment around it looks like.

Schedule a Call →
🔒 HIPAA compliant.
⚡ Deploys in weeks.
💛 Survivor-guided. Technology-driven.